How Maxpro Infotech uses, discloses, and manages user data
Maxpro Infotech Limited (“Maxpro,” “we,” “us,” or “our”) operates websites, mobile applications, and business software solutions including Rockey Sales Force Automation, Rocket Sales Pharma, and related products (together, the “Services”). This Privacy Policy explains how we collect, use, disclose, store, and protect personal and business information when you use our Services.
Maxpro Infotech Limited is an African ICT company based in Nairobi, Kenya. We provide intelligent, scalable technology for sales, field operations, logistics, inventory, distribution, and related business processes across Africa and beyond.
Depending on how you interact with our Services, we may collect the following categories of data:
Our Services are primarily designed for business use. Where an organization (our customer) configures accounts for its employees or agents, that organization is typically the data controller for workplace data, and Maxpro processes such data on the customer’s instructions.
We use collected information to:
We do not sell personal information to third parties.
We may disclose information only as needed for the purposes below:
Data entered into customer-managed workspaces may be visible to authorized administrators and users within that organization according to their configured roles and permissions.
We may share data with trusted processors who help us host infrastructure, send communications, provide analytics, payment facilitation (where applicable), customer support tools, or security monitoring. These providers are required to protect data and use it only for contracted services.
If Maxpro is involved in a merger, acquisition, restructuring, or asset sale, user data may be transferred as part of that transaction, subject to appropriate confidentiality protections.
We may disclose information when required by law, court order, or regulator, or when necessary to protect the rights, safety, and security of Maxpro, our customers, users, or the public.
We may share information for other purposes when you or your organization give us permission to do so.
No method of transmission or storage is 100% secure. We work continuously to strengthen safeguards, but we cannot guarantee absolute security.
Depending on the Maxpro app and features enabled by your organization, the application may request device permissions such as:
You can usually manage these permissions in your device settings. Disabling certain permissions may limit related app functionality.
Our websites may use cookies and similar technologies to remember preferences, maintain sessions, measure performance, and improve user experience. You can control cookies through your browser settings. Blocking cookies may affect some site features.
We retain personal and business data for as long as an account or contract remains active, plus any additional period required for backups, legal compliance, dispute resolution, or legitimate business records. When data is no longer needed, we delete or anonymize it in accordance with our retention practices and customer agreements.
If you are an employee or agent of a Maxpro customer, please contact your organization’s administrator first to request account changes or deletion within that customer’s workspace.
Subject to applicable law and your relationship with Maxpro, you may have the right to:
To exercise these rights, contact us at helpdesk@maxproinfotech.com. We may need to verify your identity and, where applicable, coordinate with your organization before fulfilling a request.
Our Services are intended for business and professional use and are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us personal data, please contact us so we can take appropriate action.
Maxpro serves customers across multiple African countries and beyond. Data may be processed and stored in Kenya or other locations where Maxpro or its service providers operate. Where data is transferred internationally, we take steps designed to provide an appropriate level of protection consistent with this Policy and applicable law.
Our Services may integrate with or link to third-party systems (for example ERP, accounting, payment, messaging, or analytics platforms). Those third parties have their own privacy practices. We encourage you to review their policies. Maxpro is not responsible for the privacy practices of independent third-party services outside our control.
We may update this Privacy Policy from time to time to reflect product, legal, or operational changes. The “Last updated” date at the top will be revised when changes are posted. Continued use of the Services after an update means you acknowledge the revised Policy, where permitted by law.
If you have questions about this Privacy Policy or how Maxpro uses, discloses, or manages user data, please contact:
For general inquiries, you can also use our Contact Us page.